Hi Everyone. I am a graduate of Botany, and Head of Operations/Cluster Services Manager in Diamond Bank Plc, Umuahia, Nigeria. Core responsibilities include fostering superior service experience at all touchpoints in branches, fraud prevention, operational risk management, sustainable business process improvement, policy reviews and regulatory compliance. Key interests include voluntary work towards promoting access to clean water, air and sanitation, quality education, maternal and child healthcare, eradication of poverty/economic development, as well as pollution prevention and control